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Frequently Asked Questions

How is the quality of the products ensured?

At Home and Life Hack we pride on only offering products that have been tried and tested.

Rest assure that we have inspected every one of our products and only partner with trusted and verified manufacturers in order to provide our customers with quality.

When can I expect to receive my order?

Orders are delivered within in 1 or 2 business days in the Netherlands and Belgium, and within 2-4 business days for the rest of the EU.

How are shipping fees calculated?

Shipping fees are based on the country of delivery and will be included at check out.

For promotions where shipping fees are waived, these will be excluded at check out.

Can I return my order and get a refund?

Yes, if you're not happy with your product you can return the product to us within 14 days damage free and in its original packaging. Note that return shipping fees will need to be paid and a track and trace code will need to be included.

We will review your returned product as soon as we receive it and if it follows the guidelines addressed in our Terms & Conditions, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Please refer to the following link for our Terms & Conditions: Terms & Conditions

To submit a refund please use the following <link>