Terms & Conditions Policy

 

Updated at 2022-09-14

 

 

Definitions and key terms

 

To help explain things as clearly as possible in this Terms & Conditions Policy, every time any of these terms are referenced, are strictly defined as:

  -Company: when this policy mentions “Company”, ”we”, ”us” or “our” it refers to Ice Out (HK) Limited, (Rm 2002, 20/F, Hing Yip Commercial Centre, 272-284 Des Voeux Riad Central, Central, Hong Kong, that is responsible for your information under this Return & Refund Policy.

  -Country: where Home and Life Hacks or the owners/founders of Home and Life Hacks are based, in this case is Hong Kong S.A.R.

  -Customer: refers to the company, organization or person that signs up to use the Home and Life Hacks Service to manage the relationships with your consumers or service users.

  -Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Home and Life Hacks and use the services.

  -Service: refers to the service provided by Home and Life Hacks as described in the relative terms (if available) and on this platform.

  -Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

 -Website: Home and Life Hacks’s site, which can be accessed via this URL: homeandlifehacks.shop

  -You: a person or entity that is registered with Home and Life Hacks to use the Services.

 

 

Your Suggestions

 

Any feedback, comments, ideas, improvements or suggestions (collectively,

"Suggestions") provided by you to Home and Life Hacks with respect to the website shall remain the sole and exclusive property of Home and Life Hacks.

Home and Life Hacks shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

 

 

Your Consent

 

We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.

 

Links to Other Websites

 

This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by Home and Life Hacks. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that websites own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

 

Cookies

 

Home and Life Hacks uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

 

 

Changes To Our Terms & Conditions

 

You acknowledge and agree that Home and Life Hacks may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Home and Life Hacks’ sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Home and Life Hacks when you stop using the Service. You acknowledge and agree that if Home and Life Hacks disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which is contained in your account.

If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.

 

 

Modifications to Our website

 

Home and Life Hacks reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

 

 

Updates to Our website

 

Home and Life Hacks may from time to time provide enhancements or improvements to the features/ functionality of the website, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates").

Updates may modify or delete certain features and/or functionalities of the website. You agree that Home and Life Hacks has no obligation to (i)

provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the website, and (ii) subject to the terms and conditions of this Agreement.

 

 

Third-Party Services

 

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that Home and Life Hacks shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Home and Life Hacks does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

 

 

Return & Refund Policy

 

Thanks for shopping at Home and Life Hacks. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Home and Life Hacks. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Home and Life Hacks, you agree to the terms set forth below along with the Privacy Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you have 2 weeks to issue a refund and return your product.

If you would like to return a product, the only way would be if you follow the next guidelines:

  - The product has to be in the original packaging we sent it in.

  - The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.

 

 

Refunds

 

We pride ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be informed about it in advance so that you don't have to worry about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Home and Life Hacks is not liable for damages that are caused to the items during transit or transportation.

We will review your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

 

 

Shipping 

Shipping fees are based on the country of delivery and will be included in the price at check out. 

Home and Life Hacks is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

 

 

Your Consent

 

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

 

 

Changes To Our Return & Refund Policy

 

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

 

 

Contact Us

 

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

 -Via Email:  info@homeandlifehacks.shop